Shipping policy

1. Order Processing Time

  • Orders are typically processed within 2–5 business days after payment confirmation.

  • Customized, bulk, or special manufacturing orders may require additional processing time (usually 7–15 business days).

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer multiple shipping options depending on your order size, location, and preference:

Shipping Method Estimated Delivery Time Availability
Standard Shipping 10–20 business days Worldwide
Express Shipping (DHL, FedEx, UPS) 5–10 business days Major countries
Sea Freight (Bulk Orders) 20–45 business days International only
Local Courier 2–7 business days Within Pakistan or China

Delivery times are estimates and may vary depending on customs processing, carrier delays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on order weight, destination, and selected shipping method.

  • For bulk or wholesale orders, shipping is typically arranged on a CIF, FOB, or EXW basis, depending on the agreement.

  • We may offer free shipping promotions on certain products or minimum order amounts (as announced on our website).

4. International Shipping & Customs

  • QDeals Traders ships globally.

  • International shipments may be subject to import duties, customs taxes, or clearance fees, depending on the destination country’s regulations.

  • These additional charges are the responsibility of the buyer unless otherwise agreed in writing.

  • We will assist with all required shipping documentation (invoice, packing list, HS code, etc.) to ensure smooth customs clearance.

5. Order Tracking

  • Once your order is shipped, you will receive an email or WhatsApp message with a tracking number and carrier information.

  • Tracking updates may take 24–48 hours to appear online after shipment dispatch.

6. Delays & Force Majeure

While we strive to ensure timely delivery, QDeals Traders is not responsible for delays caused by:

  • Customs inspections

  • Port congestion or transport strikes

  • Extreme weather conditions or natural disasters

  • Global events (e.g., pandemics, political restrictions, etc.)

If a delay occurs, we will notify you promptly and provide the latest shipment updates.

7. Damaged or Lost Packages

  • If your shipment arrives damaged, please report it within 48 hours of delivery with photos of the package and product.

  • If your package is lost in transit, we will work with the courier to locate or replace it.

  • Claims for missing or damaged goods must be submitted within 7 days of delivery.

8. Shipping Address Accuracy

Please ensure that your shipping address, phone number, and contact details are correct at checkout.
QDeals Traders is not responsible for lost shipments due to incorrect or incomplete address details provided by the customer.

9. Split Shipments

In some cases, orders containing multiple items may be shipped separately to ensure faster delivery or better logistics handling.
You will receive tracking details for each shipment if applicable.

10. Contact Us

For any shipping-related questions, please contact our logistics team:

QDeals Traders
📍 Address: [Insert full business address]
📧 Email: [Insert email – e.g., logistics@qdealstraders.com]
📞 Phone/WhatsApp: [Insert contact number]
🌐 Website: [Insert your website URL]